ph98 Privacy Policy

When you register an account on ph98, we collect personal information that is necessary to verify your identity, process transactions, and deliver a safe gaming experience to members across the Philippines. This includes your full name, date of birth, email address, mobile number, and residential address. We also collect financial information such as your preferred payment method and transaction history, which is required to process deposits and withdrawals in Philippine pesos. During account verification, we may request a government-issued ID or other supporting documents in line with standard Know Your Customer (KYC) requirements applicable to online gaming platforms in the Philippines. Additionally, we automatically collect technical data when you access ph98 — including your IP address, device type, browser version, and session activity — to maintain platform security and improve the overall member experience. All information collected is limited to what is genuinely needed to operate the platform and fulfil our legal obligations.

ph98 uses the personal data we collect strictly for the purposes of operating and improving the platform for Filipino members. Your information is used to create and manage your account, verify your identity, process financial transactions, and provide customer support when you need assistance. We also use data to monitor platform activity for fraud prevention, responsible gaming compliance, and to detect any suspicious or unauthorised access to member accounts. From time to time, we may use your contact details to send you important account notifications, security alerts, or updates about changes to our terms or policies — these communications are service-related and not promotional in nature unless you have opted in to receive offers. Aggregated and anonymised data may be used internally to analyse platform performance and improve the features available to members. We do not use your personal data to make automated decisions that would significantly affect your rights without human review.

ph98 does not sell, rent, or trade your personal information to third parties for marketing or commercial purposes. We may share your data with trusted service providers who assist us in operating the platform — such as payment processors, identity verification services, and technical infrastructure providers — but only to the extent necessary for them to perform their specific function. All third-party partners are required to handle your data securely and in accordance with applicable data protection standards. We may also disclose personal information to regulatory authorities, law enforcement agencies, or other government bodies in the Philippines when required to do so by law, court order, or to protect the rights and safety of our members and the platform. In the event of a business restructuring or transfer of platform operations, member data may be transferred as part of that process, and affected members will be notified in advance where legally required. We will never disclose your data in a way that is inconsistent with this Privacy Policy without your explicit consent.

ph98 applies industry-standard security measures to protect your personal data from unauthorised access, disclosure, alteration, or destruction. These measures include encrypted data transmission, secure server infrastructure, access controls, and regular security reviews to identify and address potential vulnerabilities. While we take every reasonable precaution to safeguard your information, no online platform can guarantee absolute security, and members are encouraged to use strong, unique passwords and to keep their login credentials confidential. We retain your personal data for as long as your account remains active and for a reasonable period thereafter as required by applicable Philippine law, financial regulations, or our internal compliance obligations. When data is no longer needed, it is securely deleted or anonymised in accordance with our data retention procedures. If you wish to request deletion of your personal data, please contact our support team — we will process your request subject to any legal retention requirements that may apply.

As a member of ph98 based in the Philippines, you have the right to access the personal data we hold about you and to request corrections if any information is inaccurate or incomplete. You may also request that we restrict the processing of your data in certain circumstances, or object to specific uses of your information where permitted by applicable law. If you wish to exercise any of these rights, you can contact our support team using the details provided in the footer of this page — we aim to respond to all data-related requests within a reasonable timeframe. You have the right to withdraw consent for any data processing that is based solely on your consent, though this will not affect the lawfulness of processing carried out before the withdrawal. If you believe your data rights have been violated, you have the right to raise a concern with the relevant data protection authority in the Philippines. ph98 is committed to handling all such requests fairly, transparently, and in line with our obligations under Philippine data privacy law.

ph98 uses cookies and similar tracking technologies to ensure the platform functions correctly and to provide a personalised experience for members accessing the site from mobile devices across the Philippines. Essential cookies are required for core platform functionality such as maintaining your login session and remembering your preferences — these cannot be disabled without affecting your ability to use the platform. We may also use analytics cookies to understand how members navigate the platform, which helps us identify areas for improvement and optimise the overall user experience. You can manage your cookie preferences through your browser settings at any time, though disabling certain cookies may limit some features of the platform. We do not use cookies to serve third-party advertising or to track your activity across unrelated websites. For more detail on the specific cookies used and how to manage them, please refer to the FAQ page or contact our support team directly.

ph98 may update this Privacy Policy from time to time to reflect changes in our data practices, platform features, or applicable legal requirements in the Philippines. When material changes are made, we will update the effective date at the top of this page and, where appropriate, notify members through their registered contact details. We encourage all members to review this policy periodically to stay informed about how their personal data is being handled. Continued use of the ph98 platform after any updates have been published constitutes your acceptance of the revised Privacy Policy. If you have questions about any aspect of this policy or how your data is used, the FAQ page is a helpful starting point, and our support team is available to assist with more specific enquiries. Your trust is important to us, and we are committed to maintaining clear and honest communication about our data practices at all times.

This Privacy Policy was last reviewed and updated in 2025. It applies to all members and visitors using the ph98 platform in the Philippines.